Hawaii Island - ChrisDecember 2, 2013
Mr. McMillen, “Fabulous” sums up the service experience I had with Pamela Blake and Travel Wizard! When first scheduling our trip to Hawaii (the Big Island and Kauai), Lydia worked with me to keep our trip within our budget, yet still provided beautiful accommodations and fun excursions. We had a few flight changes between the time we booked the trip until we flew out, and Lydia promptly notified me of each change, not only by forwarding the updated itinerary, but by summarizing the changes in the email. We had one incident with the hotel, but I simply called Pamela and she resolved the entire matter within a few hours. I had unexpectedly lost my father two weeks before we left for Hawaii, so knowing Pamela was there to handle any problems gave me the time I needed to relax and be taken care of.
Travel Wizard and Pamela get an A+ from us! We have shared our great Travel Wizard experience with our friends and I look forward to working with Pamela again in the future…Alaska or bust!