The Experience

The Milestone Hotel

To enjoy the best of London, you should be staying at its best hotel – The Milestone Hotel.  The Milestone is London’s quintessential luxury boutique hotel, a magnificent 19th-century architectural treasure centrally located in the Royal Borough of Kensington and Chelsea.  To explore the best of London, all you have to do is step outside the door. There’s Kensington to your left, Knightsbridge to your right, and Kensington Gardens directly ahead.  The area around The Milestone is a playground for tourists, shoppers, and art lovers. There’s history, music, science, London’s most exclusive shopping, and plenty of open green space.

Each guest room at The Milestone is a work of art – a grand statement of colour and style – dressed with fine fabrics, fresh flowers, antique furnishings, and rare artworks.  No two rooms or suites are alike, yet each of our 44 deluxe guest rooms, 12 luxury suites, and six long-stay apartments casts its own spell. Some are richly decorated for a more intimate, inward-looking mood; others make the most of their stunning views over Kensington Palace and Gardens. At The Milestone, every room is an outstanding example of romantic elegance, comfort, and luxury.  To keep your room looking pristine, the maid visits twice a day. Each time, she leaves a few special treats: home-made cookies, bonbons, tomorrow’s weather forecast, chilled mineral water, hand-picked seasonal fruits, complimentary newspapers, delicious canapés, candles in the bathroom – perhaps even a small book of poetry.  Your room at The Milestone may be a sumptuous private dream world, but there’s still plenty of discreet 21st-century technology to keep you in touch. There is complimentary high-speed wireless internet connection and interactive TV with movies on demand.

Dining at The Milestone is an event as much as a meal. Wherever you are – the ornate Cheneston’s with its fine mahogany furniture, the chic Conservatory, or the split-level Stables Bar – there’s more than enough time for relaxed conversation and magnificent food. And inspired by the fact that our front door is virtually within Champagne cork popping range of Kensington Gardens, why not enjoy our famous  ‘picnic in the park’.  Our Chef, Kim Sjobakk, and his team make their mark serving a fine international cuisine with an accent on modern British dishes. They balance their natural creativity with a superb range of traditional comfort foods and a willingness to cook something special just for you. If they have the ingredients to hand (organic and, wherever possible, locally sourced), they’ll rustle up exactly what you want – when you want.  There’s a fine choice of wine too: more than 400 vintages, many of them personally chosen by our Head Sommelier, Lia Poveda. Passion for fine wines and gourmet food are the driving force behind everything we serve at The Milestone Hotel.

This may be the heart of the city, but The Milestone Hotel has everything you need to maintain your fitness levels. There’s a stream of flowing water in our resistance pool, miles of jogging tracks in Kensington Gardens and Hyde Park, a fully equipped gymnasium, and a luxurious spa treatment room.  In a resistance pool, you swim against a constant flow of water. As a work-out, it’s the equivalent of swimming several lengths of an Olympic-sized pool without moving from the point you started.  If you prefer to exercise in the open air, you only have to cross the road to find miles of paths amid the broad green expanse of the royal parks. There you can run (alone or with a personal trainer) or ride horses. Ask our concierge team for maps of the best trails and the most interesting walks.  Indoors, our gymnasium gives you enough equipment to raise your pulse as often as you need. Or maybe you prefer to reduce your heart rate. In that case our spa treatment room is a welcome refuge from the stress of travel and city life. Here you’ll find an oasis of central London calm and a superb range of body treatments, beauty therapies, and top-to-toe massages.

Terms & Conditions

Rooms are available for check in after 2pm. If planning an early check-in pre registration by booking the night before is highly recommended to avoid disappointment, this will guarantee an early check-in. Alternatively we will be happy to register you and store luggage until a room is ready.

Check out time on the day of departure is 12noon; departures after this time are subject to availability.

Reservations are guaranteed for late arrival. Should you need to cancel the reservation then please let us know by 2pm the day prior to arrival to avoid a cancellation charge of one night’s accommodation. In the case of a non-arrival a charge of one night’s accommodation will be made. For apartment bookings please enquire as separate cancellation and T&C’s apply

Arrive at The Milestone Hotel, located in the Royal Borough of Kensington and Chelsea, and be warmly welcomed by a butler who is able to personally care for every detail of your stay, thanks to the hotel’s generous staffing of two personnel for every guest. The unique guestrooms, suites and apartments brim with British charm, with their views of Kensington Palace and Gardens, as well as twice-daily maid service. Dining choices span three venues, from the stately atmosphere of Cheneston’s, to the bright and airy Conservatory The Park Lounge (perfect for afternoon tea), to the club-like ambiance of Stables Bar.
The hotel is ideal for families, with interconnecting pairs of rooms on five of the six floors, plus six two-bedroom apartments that provide full hotel service and amenities.Distance from London Airport (LHR): 16 mi/26 km Guests Receive:

  • Upgrade on arrival, subject to availability
  • Full English breakfast daily for up to two in-room guests
  • $100 USD Food & Beverage credit, to be utilized during stay
    • (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Suite Bookings 3 or more nights or any apartment bookings
    • of 7 or more nights a one way airport transfer from London Heathrow to Milestone will be included as additional amenity
  • Early check-in/late check-out
    • subject to availability
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